Terms & Conditions

Effective date:

Nov 2, 2024

Terms and Conditions

These terms and conditions help define Chibi Software LLP's relationship with you as you interact with our Email Validation API Services ("Maki"). Understanding these terms is important because, by using our Services, you agree to these terms. Do not use Maki or any of our Services if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice and all Agreements:

"Client", "You" and "Your" refers to you, the person or entity who uses our API Services or accesses our Website and will be compliant to the Company's terms and conditions.

"The Company", "Ourselves", "We", "Our" and "Us", refers to Chibi Software LLP.

"Party", "Parties", or "Us", refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated Services, in accordance with and subject to, prevailing law of India.

Services

Chibi Software LLP provides email validation API services through Maki. Our API allows you to validate email addresses, verify their authenticity, and ensure email deliverability. We are constantly developing new technologies and features to improve our Services. As part of this continual improvement, we sometimes add or remove features and functionalities, increase or decrease limits to our Services, and start offering new Services or stop offering old ones.

The API Service includes:

  1. Email syntax validation

  2. Domain validation

  3. Mailbox verification

  4. Disposable email detection

  5. API request limits as per your subscription plan

If we make material changes that negatively impact your use of our Services or if we stop offering a Service, we will provide you with reasonable advance notice. By using our API Services, you agree to the additional terms set by those Services.

You may not copy, modify, distribute, sell, or lease any part of our Services or software. Also, you may not reverse engineer or attempt to extract any of our source code unless you have our written permission or applicable law lets you do so.

API Usage and Rate Limits

Your use of the Maki API is subject to rate limits based on your subscription plan. Exceeding these limits may result in temporary service suspension or additional charges. We reserve the right to monitor API usage to ensure fair use and system stability.

You agree to:

  1. Use reasonable security measures to protect your API keys

  2. Not share or publicly expose your API credentials

  3. Not attempt to circumvent API rate limits

  4. Not use the API in a way that could damage or overload our systems

Payment for Services

Chibi Software LLP offers various subscription plans for API usage. You shall pay all applicable fees (including any overage fees), as described in your selected subscription plan.

All payments shall be made in Indian Rupee (INR) and are subject to applicable GST and other taxes as per Indian law. Chibi Software LLP reserves the right to change its price list and to institute new charges at any time upon notice to you (i.e. on the Website and/or by email) for any of our Services.

API usage is billed based on:

  1. Number of API requests

  2. Selected subscription plan

  3. Any additional features or services used

  4. Applicable overage charges

Any fees paid hereunder are non-refundable, except as provided in these General Terms and Conditions of Use, in the Specific Conditions or when required by law.

Failure to pay fees when due may result in API access being limited, suspended, or terminated, which may impact your services that rely on our API.

Data Usage and Privacy

By using our API Services, you agree that:

  1. You will only use the API to validate email addresses for legitimate purposes

  2. You will comply with all applicable data protection laws

  3. You will obtain necessary consents for email validation where required

  4. You will maintain appropriate security measures to protect any data processed through our API

Service Level Agreement (SLA)

We strive to maintain 99.9% API availability. However, we do not guarantee uninterrupted access to our API. Scheduled maintenance will be communicated in advance. We are not liable for any damages resulting from API downtime or unavailability.

Prohibited Activities

Users are prohibited from using the Maki API for:

  1. Spam verification or bulk email harvesting

  2. Creating or facilitating unsolicited commercial email

  3. Email address collection for illegal purposes

  4. Attempting to bypass API security measures

  5. Reselling API services without authorization

  6. Activities that could compromise email security or privacy

We reserve the right to update this list and to suspend API access for any violations.

License

Unless otherwise stated, Chibi Software LLP owns the intellectual property rights for all material on Maki. All intellectual property rights are reserved. You may access this from Maki for your own personal use subject to restrictions set in these terms and conditions.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You agree to remove all links to our Website upon request immediately.

API Documentation and Support

We provide API documentation to assist with integration. While we offer technical support, we are not responsible for implementing the API in your applications. You are responsible for properly integrating our API into your systems.

Disclaimer of Warranties

In addition to our standard warranty disclaimers, we specifically do not warrant:

  1. The accuracy of email validation results

  2. Uninterrupted API availability

  3. Compatibility with all email systems or services

  4. Detection of all invalid or problematic email addresses

Limitation of Liability

YOU UNDERSTAND AND AGREE THAT CHIBI SOFTWARE LLP WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR ACCESS OF, OR INABILITY TO USE OR ACCESS, THE SERVICE OR THE CONTENT.

Indemnity

You agree to indemnify and hold Chibi Software LLP harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (A) your use of the Service or the Content; (B) your violation of these Terms of Service; or (C) your violation of any law or your violation or infringement of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Future Updates

We may update these terms and Service-specific additional terms (1) to reflect changes in our Services or how we do business, (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.

If you don't agree to the new terms, you should remove your content and stop using the Services. You can also end your relationship with us at any time by closing your account associated with our Services.